Suggestions and Complaints

Do you have an inquiry, complaint or suggestion? Connect with us

Welcome to the help section

Dear customers, you can submit complaints and suggestions through the following means:

FAQs

We continue to serve you 24 hours a day through (Continuation Service) and also during official working hours.

From 8:00 in the morning until 12:30 in the afternoon, and from 3:30 in the afternoon until 9:00 in the evening

Meftah Exchange provides money transfer services within the country and to all parts of the world, with the exception of a few countries that may have legal or political restrictions.

Buying and selling currencies and opening accounts for companies and commercial establishments.

Yes, the company has 20 branches distributed in all major governorates and in the governorates of land and sea ports, and it has agents in some governorates. for more details. Call the toll-free number: 8003333
We at Moftah Exchange appreciate the patronage of our regular customers by offering:
  • Best exchange rate. Reduced transfer fees.
  • Sending remittances through the best networks that meet the customer’s desire.
  • 24-hour customer service.
  • Free text messages.
  • Receiving amounts for institutions and commercial houses by sending our representative to provide the safety and comfort of the customer.
  • Facilitate financial services to the fullest extent and provide the best ideals.

We strive to serve you to the best of our ability. However, if you have any complaints, please complete the feedback form located in our branches and empty it in the suggestion box. 

Or call our hotline. 771231113

Or call the toll-free number: 8003333

Or by sending a message to the company’s official e-mail: info@meftah.com.ye